Priced on the ROI it creates
Process Automation & AI

Build once.
Run forever.

Automations, AI agents and AI-native software that take repetitive work off your team for good — scoped from a free hours audit, priced once on the ROI, and run with a person in control of anything that matters.

Get a free hours auditSee pricing
What we build

From one workflow
to AI-native software.

Start with the repetitive work draining your team. Grow into agents, customer-facing AI and new products — delivered and run by the same accountable team.

AUTOMATE THE WORK

Intelligent process automation

Manual, repetitive steps replaced with adaptive automation that reads unstructured data and makes contextual decisions — escalating to a person only when judgement is needed.

AUTOMATE THE WORK

Agentic AI orchestration

The coordination layer that lets agents plan, reason and act across your tools, with explicit permissions and checkpoints so a person stays in control.

SERVE & SELL

AI customer service

An AI agent that answers, triages and resolves routine questions across chat, email and phone — and hands the rest to your team with full context.

SERVE & SELL

AI-augmented CRM

Agents connected to the CRM you already use: lead qualification, follow-ups and pipeline updates, with full visibility into what changed and why.

BUILD

Bespoke AI solutions

Assistants and models built around your own data and processes — then wired into the systems you already run, not bolted on as another dashboard.

BUILD

AI-native applications

For new products, intelligence sits in the architecture from day one — how the app reasons, responds and learns.

BUILD

Web & mobile development

Complete delivery from design to launch: web apps, mobile apps and client portals, built and supported by one team.

LEAD

AI product management

A fractional AI product manager who owns the roadmap, prioritises by ROI, manages delivery and keeps every build tied to a business outcome.

How it’s priced

Audit. Build. Run.
You know the ROI before you spend.

We don’t quote a build before we understand the work. The build is priced once, on the value it creates — never as an open-ended hourly project.

01 · Audit
Start
Free
Hours audit
  • Where the hours actually go, by process
  • What automating each would return
  • A written map, whether or not you build
Want a full AI roadmap? $3,500, credited in full against a build signed within 60 days.
Get a free hours audit
Where the ROI is
02 · Build
From
$3,500+
Fixed price, priced on ROI
  • Quick-win workflow — from $3,500
  • AI agents & orchestration — from $12,000
  • Web, mobile & AI-native apps — MVP from $25,000
We only propose a build that pays back inside 12 months on the audit’s own numbers.
Get a free hours audit
03 · Run
From
$750/mo
Managed care plans
  • Monitoring, fixes and model updates
  • Monthly report: hours returned, errors caught
  • Improvements as your systems change
AI model and platform usage passed through at cost — no mark-up.
Get a free hours audit
Run · managed care plans

Automations break when systems change. We keep them paying back.

Care
Monthly
$750/mo
Usage passed through at cost
Businesses running their first few automations.
  • 5automations
  • Next dayfix response
  • Monthlyreport
  • Monitoring & break-fix
  • Connector & API updates
  • Monthly hours-returned report
Talk to us
Recommended
Care+
Monthly
$1,500/mo
Usage passed through at cost
Teams running agents in customer-facing or finance work.
  • 15automations
  • 2AI agents
  • Same dayfix response
  • Everything in Care
  • Prompt & model tuning
  • Quarterly improvement sprint
  • Accuracy & escalation review
Talk to us
Scale
Monthly
$3,000/mo
Usage passed through at cost
Companies where automation is now core to operations.
  • Unlimitedin scope
  • 5AI agents
  • 4 hourspriority SLA
  • Everything in Care+
  • Monthly roadmap call
  • New small automations included
  • Quarterly security & access review
Talk to us
Services & add-ons

Fixed prices, quoted in writing.

AI customer service setupChat, email or phone agent, trained on your content
from $6,000
AI-augmented CRM setupHubSpot, Salesforce, Zoho or Pipedrive
from $7,500
AI roadmap2–3 weeks · credited against a build
$3,500
Discovery sprintWeb / mobile / AI-native product · 2 weeks
$5,000
Fractional AI product manager~1 day a week
$3,500/mo
Embedded AI product manager~2 days a week
$6,500/mo
AKAli Imran Khan
Led by Ali Imran Khan

Director, AI & Automation · 15+ years in IT delivery; leads a £19m automation programme — 16+ automations live, 1,000+ hours removed.

Why a human gate, always

  • A person approves anything consequential
  • Full audit trail on every action
  • Least-privilege access to your systems
  • You own what we build

Find out where your hours are going.

Start with a conversation about the work that's draining your team. We'll tell you honestly whether automation is the right answer — and what it would be worth.

Audit-ledHuman approval gateYou own the build
Book your free hours audit See pricing
Emailhello@sterlingbackoffice.com
Phone+1 (317) 457-7008
Websterlingbackoffice.com
Office1660 International Dr, Suite 600
McLean, VA 22102